For many clients we undertake daily order fulfilment services whereas others work with us on a campaign basis where we are 
Our order fulfilment solution is truly flexible and scalable, we will commit to a Service Level Agreement (SLA) and provide online reports including stock reports, activity reports, returns reports, etc. So even though you are outsourcing your order fulfilment you still remain in control. 
An order that is packed incorrectly can lose you a customer, so it is so important that your mail order fulfilment house has very low error rates and a robust issue resolution procedure.
At BTB Mailflight, we take great care in choosing qualified staff for our pick and pack operation as each individual is first trained, then monitored for both accuracy and efficiency.
Our pick and pack processes at our order fulfilment centre are covered by our ISO90001:2008 quality system so procedures are in place to ensure accurate picking and packing, and audit trails are available.
A robust warehouse management system serves as the backbone for our pick and pack operation. Our WMS offers the flexibility of multiple pick options and intelligent picking routes that enhance efficiency and capacity of our order fulfilment centre.
Flexibility becomes extremely important when you are picking and packing a wide variety of product types that come in all shapes and sizes, and with SKU counts ranging from 1 to 5000 or more! Stock can be called off for single orders, small consignments, or bulk shipments, and we have storage options to handle a variety of stock sizes.
As order pickers use the system to pull appropriate items and quantities the packing department serves as the second QC check as every order receives 100% Quality Control verification.
