Fulfillment Houses are not all the same!

... Really, fulfillment houses are not all the same!

Fulfillment houses in the UK can vary quite dramatically, by size, by experience, by service range, by minimum order value, by quality, and of course by price. Many UK fulfillment houses only offer UK mailing services but others also offer international postal services and they are commonly known as international fulfillment houses.

BTB Mailflight was a 'Mailing Houses of the Year' finalist at the PPA awards, and we are accredited by the Direct Marketing Association, so you can be assured we will provide a reliable, high quality, professional mail fulfillment and postal solution.

BTB Mailflight's fulfillment house services
BTB Mailflight specialise in high volume mailings. Whether that's daily fulfillment of mail order products, weekly fulfillment of letters, a monthly mailing of 50,000 catalogues, a quarterly mailing of 250,000 magazines, or a one-off direct mail campaign of 500,000 envelopes.

Our mailing fulfillment house services include:

• Laser printing (sheet-fed and continuous)
• Polywrapping (5 Sitma polywrapping lines, online inkjet addressing, selective insertion)
• Inkjet addressing (and variable postal indicia (PPI) printing).
• Tabloid folding.
• Folding (by machine and by hand).
• Envelope enclosing (DL to C4).
• Handwork (typical activities of mailing houses i.e. polybagging, collating, packaging etc)
• Storage, pick and pack, UK and worldwide distribution.

Our UK mail distribution services include:

• Royal Mail Services (delivering mail to houses and businesses)
• Alternative UK Postal Services. (delivering mail to houses and businesses)

Our international mail fulfillment services include:

• Mail Consolidation.
• Remail.
• Direct Entry / Local Look Mail.
• Local Look Business Reply Service.
• Periodical Postal Solutions (magazines).
• M-Bags (postal delivery of heavier mail).
• Packet and Parcel Deliveries.
• About our mailing postage prices.


Checklists - Picking the right fulfillment houses

Picking fom the wide choice of fulfillment houses available is an important decision, and these are the reasons we hope you will pick BTB Mailflight.

Experience
BTB Mailflight was established in 1969, so we are one of the UK’s most experienced fulfillment houses. We specialise in the pick and pack and fulfillment of marketing material, literature, and products for a wide variety of organisations, from large corporates and publishers, through to smaller online businesses and charities. This includes mail distribution to houses and businesses.

Quality service
We are approved by the DMA as a Response Management Specialist and are ISO9001:2000 accredited and have achieved several other fulfillment industry accreditations. We also have documented Environmental, Security, Data Protection, Implementation and Business Continuity, policies.

Wide range of services
We have a 63,000 sq ft pick and pack operation with contact centre, a 43,000 sq ft mailing fulfillment houses division, and our own UK and international postal solutions. We can receive data as data downloads, through website integration, or via email, postal, and telephone contact at our contact centre. We provide a comprehensive storage, pick and pack, fulfillment, and distribution solution, and our in-house software development team develop sophisticated CRM and fulfillment systems with reporting suites.

Our mailing fulfillment house division provides polywrapping, direct mail fulfillment, handwork, inkjet addressing, laser printing and mail sortation services, as well as data cleansing and print management services.

We produce millions of mail pieces per month that are either collected by Royal Mail or by the portfolio of other UK and International postal operators that make up our postal solution.

Offering all of these fulfillment houses services under 'one roof' provides many benefits including cost savings, continuity, consistent quality, and it's easier for clients to manage.

Excellent location
Both our pick and pack operation and contact centre, and our mail fulfillment houses operation are based in Bedford, approximately 50 miles north of London, with excellent road links as both the A1 and M1 are very nearby. We also have a site near Heathrow which is a hub for our international postal solution.

Value for money and long-term partnerships
Our aim is to provide value for money, we focus on offering a comprehensive range of solutions, unrivalled client service, and a quality service, at competitive prices. Ultimately our aim is to develop long term partnerships with our clients, and so many of our clients have worked with us for several years.

Account Management
We aim to provide unrivalled client service, both at our pick and pack operation, and at our mailing fulfillment houses, and you can find out much more here.

Smooth Implementation
We develop documented implementation plans including agreed timescales. We take a partnership approach working closely with you, your agencies, and previous mailing suppliers to ensure that work is implemented smoothly.

Sophisticated IT system development
Our programmers develop integratable modular systems that incorporate data capture and CRM, order processing, stock management, pick and pack, mail fulfillment processing, reporting suites, and web services. We can develop simple systems, or sophisticated bespoke systems that provide cutting edge capabilities. The development software used is ColdFusion from Adobe which allows us to develop robust, flexible, scalable, and user friendly systems that are supported by one of the world’s software giants.

Family run business and part of the La Poste Group (Europe's second largest postal group).
BTB Mailflight is one of the UK's longest established mailing fulfillment houses and is still run by the founding family, and many people have worked for the company for over ten years. This contributes to the company’s ethics of hard work, and continuous improvement, which matched with La Poste’s backing will ensure we go from strength to strength.

Please feel free to contact us with any questions you may have if you cannot find what you need on this website: 01234 840 222 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it