We often get asked similar questions and this is where we share the answers and provide links to helpful information regarding the mailing fulfilment and postal industry.
UK postage
Cheaper postage - how to keep your postage costs down >> What is Mailsort? >> What is Presstream? >> What are DownStream Access postal services? >> What are mail consolidators? >> About Zonal pricing >> Royal Mail VAT >> UK postage prices regulation >> Mailing services - Wikipedia definition >>
International postage
Importing and exporting by post >> Guide to preparing your international mail >> Postage rates across the world: A brief history >> The European postal services market liberalisation >>
Direct mail and marketing
Direct mail - what are the benefits? >> What is inkjet addressing? >> Mail fulfillment houses are not all the same! >> How mailing houses UK are adapting to the digital age >> Use mailing houses in London? >> Direct marketing: the basics >> Help sheet: planning direct mail >> 100 tips for direct mail marketing >> 23 tips direct mail tips for entrepeneurs >>
Polywrapping
What is polywrapping? >> What is polybagging? >>
Data
How can a FREE data health check save you money, improve response rates and lessen your impact on the environment? >> (PDF file download) Where to buy your UK mailing lists? >>
Order Fulfilment
What are fulfilment services? Wikipedia's explanation >>
Ecommerce Fulfilment
Business Link has produced some excellent articles about running a successful ecommerce mail order business and the following links take you to the articles we think are most relevant to our clients.
Accepting online payments >> Common ecommerce pitfalls >> Create an online shop >> Develop an e-marketing plan (online marketing and offline marketing i.e. telemarketing, direct mail fulfilment etc) >> Generate business from your emarketing plan >> E-market places and online auctions >> Ecommerce fulfilment and the law >> Efulfilment: fulfilling orders and fulfiling promises >>
Useful links
Postcomm The Postal Services Commission - is an independent regulator. It was created by the Postal Services Act 2000 to further the interests of users of postal services
Advertising Association The Advertising Association is a federation of trade associations and professional bodies representing advertisers, agencies, the media and support services.
Call Centre Association (CCA) The CCA is the professional body for Call and Contact Centres in the UK
Federation of European DMAs (FEDMA) The Federation of European Direct Marketing was created in 1997 as a result of the merger between EDMA (est. 1976) and FEDIM (est. 1992). FEDMA is the single voice of the European direct marketing industry.
OFTEL The UK regulator for the telecommunications industry.
Committee of Advertising Practice (CAP) The Committee of Advertising Practice (CAP) is the industry body that creates, revises and enforces the British Codes of Advertising and Sales Promotion – the rules that apply to non-broadcast advertising in the UK.
World Advertising Research Centre (WARC) Undertakes major research into the advertising industry.
Periodical Publishers Association PPA is the organisation of magazine and periodical publishers in the UK, and is a member of FIPP and FAEP. Our role is to promote and protect the interests of the magazine publishing industry. We have around 200 members publishing some 1,600 titles, which account for 80 per cent by volume and value of the magazine publishing industry. Member publishers span all ranges of magazines and periodicals - consumer, consumer specialist and business and professional.
Download our brochures
Download our brochures from here as PDF documents, or contact us to request hard copies.
Our general brochure (includes all of our services) >> Our order fulfilment and contact centre services brochure >> Client testimonials >> BTB Mailflight invests in colour digital print >>
Client zone
Clients will be given secure access to our Client Zone. Here you can download many other documents such as:
- Our policy documents
- Copies of our quality accreditation certificates
- Instructions
We also publish other useful information here such as:
- Worldwide holidays list
- Postal incidents reports
- Industry reports
- Client surveys
- Magazine articles
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