As well as working with UK companies we also work with a number of businesses located overseas that need a European fulfillment hub to handle orders and mailings to their customers in the UK, Europe and beyond.
What best describes you?
American mail order, ecommerce or fulfilment company >>
European business looking for an order fulfilment hub >>
International business looking to inject mail into the UK >>
Am
erican mail order and ecommerce companies
The UK and European markets can be quite similar to the American market, and what sells in the USA often sells over here too.
Therefore it is no wonder so many American business are looking to market their mail order products in Europe too, but the distance can be a major barrier to success.
Do these problems sound familiar?
- Getting customers from the UK and Europe to buy from you is hard when they have to pay high shipping prices.
- The time delays caused by mailing across the Atlantic stop customers buying from you because they want their order sooner.
- Dealing with returns is difficult, how do customers get unwanted, damaged, or unsuitable orders back to you?
- Customer service is hard to manage because of the time differences between the USA and Europe, which can be up to 10 hours.
The solution: Find a UK based international order fulfillment specialist!
Sharing language and similar cultures makes the UK the obvious choice for American companies looking to find a suitable mail order fulfillment partner in Europe. The UK is also the market most similar to the USA so is likely to prove the most profitable, another reason to base European operation in the UK.
Why BTB Mailflight?
There are several reasons BTB Mailflight is the perfect fulfillment partner for American companies.
- Low UK and European postage and courier prices
We can help you expand your mail order business in the UK, across Europe, and beyond as we provide some of the lowest postage and courier prices available, along with our low cost storage and pick and pack services. - We already work with many American businesses
BTB Mailflight works with a number of American businesses, from direct marketing and fulfillment companies, to end clients fulfilling products, healthcare supplements, literature etc. - We are experienced in American marketing programs such as Continuity Marketing and Infomercials.
Through our experience of working on many American marketing programs we have a good understanding of what is required. Examples include: - We can help you get set up in the UK
We are happy to help you get started up in the UK, with links to solicitors, import agents, and banks. We have produced a brief 'Guide to getting set up to operate in the EU' which is available on request. - We will contact you during your working hours
Our Business Development Team are used to dealing with the time difference so if you would like to find out more please send an email to info@btbmf.co.uk including your phone number and one of the team will call you from home during your working hours. - We are proactively developing partnerships with American businesses
Our commitment to working with American businesses for the long-term was demonstrated by our involvement at the recent ERA D2C Convention held at the Paris Hotel in Las Vegas.
Assistance setting up in the UK
For international businesses looking to set up a mail order business in the UK we are able to provide guidance, this includes:
- Import assistance.
- Tax guidance.
- Links to banks.
- Recommended accountants and solicitors.
We have produced a brief 'Guide to getting set up to operate in the EU' which is available on request.
Read more about our order fulfilment and distribution services or contact us for more information.
We can be your European fulfilment hub
The UK is well known as one of Europe's centres for international mail distribution, with sophisticated services and a wide range of postal options.
BTB Mailflight is one of the UK's leading international mailing houses, and is actually part of Europe's second largest postal group, the La Poste Group, with operations in many European countries and turnover of €20 billion, so it's hardly surprising many companies looking for fulfillment partner to despatch mail across Europe and beyond come to us.
Examples of how we help businesses across Europe:
- We work with European mail order companies selling into the UK and European markets.
- We handle brochure requests for a tourism board, fulfilling brochure requests from prospective holidaymakers in the UK and a dozen European countries.
- We fulfil orders for perfume samples form a prestigious European brand. These samples are sent across Euriope and to Australia.
We can help you inject mail into the UK and receive postage discounts
The UK is an important market for many international businesses, and we can provide two options for businesses based overseas to mail into the UK.
Option 1 - Produce your mail in the UK
We can manage the printing, fulfilment, sorting and postage of your complete campaign, you simply need to send us the print ready artwork and the mailing list (or we can help you source your mailing list too!).
Option 2 - Produce your mail locally
If you prefer to produce your mail locally so you remain in complete control of the printing and fulfilment processes then you can. As long as your mailing house is able to follow our instructions and print our Postal Paid Indicia and then bulk ship the mail to us, we can then do the final sortation and processing before our postal contractor collects the mail from us.
Contact us on 01234 84 84 15 to discuss your options