Mailing and Fulfilment Services

Leading charities work with BTB Mailflight

We work with many charities, large and small, providing a comprehensive range of mailing fulfilment and contact centre services.

Contact centre

Charity fulfilment

- Call handling.
- Email and web enquiries.
- Postal response handling.
- Order processing.
- Banking and thanking.
- Campaign reports.

How can we provide you with such low postage prices?

We enable you to benefit from discounts from Royal Mail, TNT, UK Mail and DHL etc.

We are also a leading international mail consolidator and operator of the widest range of international direct entry postal services.
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Fulfilment for charities

Top 10 reasons to choose BTB Mailflight

If you want a quick list of reasons to choose BTB Mailflight as your mailing house please click here >>

Client Testimonial

"We have been clients of BTB Mailflight for several years. During this time we have found them not only cost-effective but also conscientious. They really do put themselves out to help."

Circulation Manager Institute of Physics Publishing

Direct mail services for charities

Charity fulfillment services

 

Fulfilment solutions for charities

BTB Mailflight have specialist knowledge of the charity sector and the fulfilment services they require. We are often a very good fit as a fulfilment partner for charities because our people tend to get on very well, this is probably because they share similar work ethics.

Excellent relationships have been developed between BTB Mailflight and several of the UK's most well known charities who are happy to provide references. This includes:

  • Christian Aid
  • Diabetes UK
  • British Heart Foundation
  • Asthma UK

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Fundraising material fulfilment

Managing the distribution of fundraising material to trade outlets, offices, hospitals and fundraising volunteers homes is an area where BTB Mailflight offer expertise. We are currently involved in some of the UK's largest regular fundraising campaigns including Fairtrade Fortnight and Christian Aid Week, and we also gear up for emergency donation acquisition campaigns

Mail order fulfilment

Many charities produce catalogues and online shops where customers can order free literature, or purchase products. BTB Mailflight's principle client for this is Diabetes UK for whom we store over 500 product lines and fulfil thousands of orders per month.

Donation handling

We offer a multi-channel donation handling solution:

  • Receipt of postal, fax, telephone, email and website donations.
  • Data capture and database management.
  • Fulfilment of welcome/donation packs.
  • Banking and thanking (reconciliation of donations).
  • Gift Aid management.

Banking and thanking

This includes receipt of mail, mail sorting and batching, opening, scanning, data capture, banking, reconciliation, and archiving. Followed by the fulfilment of thank you letters sent to the people making the donation to the charity.

Magazine and journal mailings

Do you keep in touch with your donors through a magazine or newsletter? Many charities do, and magazine mailings are a core service provided by BTB Mailflight. We handle magazine mailings for the likes of British Heart Foundation, Diabetes UK and Mencap as well as fulfilling some of the UK's best know magazines e.g. Radio Times, NME, Countrylife and The Economist.

We also store back issues of magazines and journals that we then fulfill on demand.

Direct mail fulfilment

The Charity sector is traditionally one of the largest direct mailers in the UK and this is set to continue because direct mail is targeted, accountable and cost effective. BTB Mailflight provide a comprehensive range of direct mail services to charities offering high value for money:

  • Data processing.
  • On-demand digital printing.
  • Laser printing (sheet-fed and continuous).
  • Inkjet addressing
  • Mechanised envelope enclosing
  • Mechanised polywrapping
  • Handwork
  • UK and International postal services

Database management

We offer a comprehensive solution so you address verification, data cleansing, matching, building, hosting, segmentation, profiling and modeling for best sourcing.

On-demand digital printing

We provide fast and efficient monochrome printing of letters, forms, invoices, statements, marketing information etc with our Xerox Nuvera digital printers. These provide market leading quality and allow for variable text and images.

Print management and materials procurement

BTB Mailflight's print management and procurement team have over 30 years experience of sourcing print and materials so can provide excellent prices and can manage the whole process. We simply need you to provide us with the artwork for your print and we will do the rest! We regularly procure the following print on behalf of clients: envelopes, letterheads, polybags, order forms, donation forms, leaflets, brochures, boxes etc.

Please do not hesitate to contact us about our services and your requirements on 01234 84 84 15 or info@btbmf.co.uk