Corporate Communication

BTB Mailflight’s fulfilment services are essential to all large corporates that want to communicate effectively with their stakeholders whether that's their shareholders, customers, employees or the local community.

Response handling and order fulfilment
BTB Mailflight provides a multi-channel solution for handling your marketing campaign responses and orders:

• Receipt of postal, fax, telephone, email and website responses.
• Data capture and database management.
• Fulfilment of welcome packs, sales information, brochures, catalogues etc.
• Mail order fulfilment (merchandise, literature and products).
• Ecommerce fulfillment (processing orders received via online shops).
• Comprehensive management reporting.

Database development, hosting and management
BTB Mailflight can provide you with a full range of database management services including:

• Database development, hosting and management.
• Data capture.
• Data cleansing and suppressions.
• Mailing list preparation.
• Database analysis and reporting.

Magazine and newsletter mailings
Do you publish a company magazine or newsletters? Many blue chip companies do, and magazine mailings are a core service provided by BTB Mailflight. In fact we are one of the UK's leading international magazine polywrapping and mailing specialists and as well as handling corporate magazines for the likes of Vision Express and Mercedes we also handle famous titles such as Radio Times, NME and The Economist.

Direct mail production
BTB Mailflight offers a comprehensive range of direct mail services. We can handle high volume mass mailings, and smaller more complicated campaigns involving variable inserts and complex personalisation.

• Materials procurement & print management
• Data processing
• Digital print on demand - Xerox Nuvera printers
• Laser printing – sheet fed and continuous reels
• Inkjet personalisation – NEW inkjet printers
• Finishing
• Polythene wrapping
• Polybagging
• Envelope enclosing
• Specialist hand finishing
  o Label fixing
  o Hand inserting
  o Boxing/packaging
  o Hand matching
  o Collating
  o Banding
• UK mailings (Mailsort/Presstream)
• International mailings
• Courier & freight