Ecommerce Fulfilment Services | 01234 840222 | info@btbmf.co.uk | Pick, Pack, Fulfilment, Mail Distribution of Web Orders for Ecommerce Businesses

	Fulfilment Solutions \| International Mailing Services "Mailing House Of The Year" finalists - PPA Awards 2006			Phone: 01234 840 222 Fax: 01234 841 041 Email: info@btbmf.co.uk

Ecommerce Fulfilment Services

BTB Mailflight provide ecommerce fulfilment services to a number of ecommerce businesses, as well as larger organisations that also have an ecommerce operation.

We aim to leave you free to market your ebusiness, source your products, and focus on your strategy, whilst we handle the job of fulfilling your products to your customers on time and in good order.

We can receive downloads of order data from you, integrate our ecommerce fulfillment system into the back end of your website, or even develop your ecommerce website for you.

We pick and pack a vast range of products from toys to medical equipment as you can see from the ecommerce fulfillment case studies to the right of this page. Orders are distributed using a mixture of postal, courier and frieght services.

Our ecommerce fulfilment operation is covered by the ISO9001:2000 quality management system so you can be assured of a quality internet fulfilment solution. BTB Mailflight is also accredited by the Direct Marketing Association as a Response Management Specialist which further highlights our credentials.

We appreciate that outsourcing your ecommerce fulfilment can be a big decision to make as there can be the perceived loss of control. However we will work very closely in partnership with you, and will give you access to the latest stock reports, fulfilment reports, and sales reports so you can always have visibility of how your ecommerce business is running.

Response centre and marketing services to support ecommerce businesses
As well as processing your ecommerce orders we also have a response centre that can support your ecommerce business by handling your customer queries by phone, post and email. Offering these communication channels as well as internet communication is often seen as a benefit by online customers.

Our direct mail division can also handle any supporting marketing mailing activity such as brochure mailings, postcard mailings, and catalogue requests.

>	SOLUTIONS
	- Magazine & Journal Publishers - International Direct Mail > Ecommerce Fulfilment - Charities - Brochures & Catalogues - Lettershop - Corporate Communications - Mail Order - Membership Management - Exhibition/Conference Marketing

>	CASE STUDIES
	> www.thatcuteage.com >> www.medscope.co.uk

www.thatcuteage.com

thatcuteage.com was founded in 2003 by a husband and wife team. Their ecommerce business sells hundreds of products on the internet aimed at young families, and their business is steadily growing.

In 2007 they required a new ecommerce fulfillment supplier that could cope with their growing storage requirements and internet order volumes, and after reviewing the market chose BTB Mailflight as their efulfilment partner.

The transition of the business to BTB Mailflight was carefully managed by our efulfillment implementation team and was very smooth. By moving to a large efulfilment company they have also been able to take advantage of our better courier rates.

www.medscope.co.uk

Medscope is a supplier of quality diagnostic medical equipment to medical practitioners of various disciplines, both in practice and in study. Their other important customer base consists of those individuals with no medical training who wish to monitor their health at home.

It is vital that these internet orders are fulfilled accurately, and being able to prove our quality standards through our DMA accreditation, and ISO9001:2000 accreditation helped us win this account.

.. SOLUTIONS: BTB Mailflight work with many industry sectors but have particular experience in the following areas:

	MAGAZINE & JOURNAL MAILINGS	BTB Mailflight is a Periodical Publishers Association approved mailing house.