About Us

Established in 1969, BTB Mailflight is one of the UK's most experienced companies in the mailing and fulfilment industry. We employ over 180 people and our group turnover is approximately £25 million.

BTB Mailflight is still run by the founding family, but we also have the backing of La Poste who acquired the majority share of the company in March 2008. La Poste are not involved in the day to day running of the business and we are in no way limited to using La Poste's postal services, but as part of the La Poste Group we are part of Europe's second largest postal and fulfilment Group (turnover 20 billion euros) which will ensure we go from strength to strength.

We have a 43,000 sq ft mail fulfilment division and a 63,000 sq ft order fulfilment centre (pick and pack operation with Contact Centre), both are located in Bedford, approximately 50 miles north of London, with excellent road links as both the A1 and M1 are very nearby. We also have an operation located at Heathrow and our own UK and international postal solutions.

We provide value for money fulfilment services, balancing price with quality, and as well as being accredited by the Direct Marketing Association (DMA) we have also achieved the ISO9001:2008 quality standard and other industry accreditations.

We specialise in the fulfilment of marketing material, literature and products for a wide variety of organisations, from large corporates and publishers, through to smaller online businesses and charities.

Many of BTB Mailflight's employees have worked here for 10, 20 and even 30 years! This helps contribute to the ethic of hard work, loyalty and continuous improvement throughout the company. BTB Mailflight is also a very progressive business, we continually invest in the latest technology and equipment, and work toward industry best practice guidelines set by the likes of the Direct Marketing Association and Mail Consolidators Association.

We focus on providing unrivalled client service and proactive account management, a quality service, and value for money. As part of our ISO9001:2000 accreditation we must maintain documented policies including environmental policy, data security policy, business continuity planning, and Investors In People.

BTB Mailflight is still run by the founding family, and most of the Senior Management Board have worked for BTB Mailflight for over ten years, however in 2008 the majority of BTB Mailflight’s shares were acquired by the La Poste Group.

The company is still the hard working and friendly company that our clients and employees know, but we do also have significant backing from Paris and can now offer more services than ever before.

• La Poste is Europe’s second largest postal operator, and the world’s third largest

• La Poste Group’s total turnover rose by 3.8% in 2007 to reach 20,819 million euros, representing 3% growth.

• 1.3 billion euro profit in 2007.

• Most trusted brand in France.

• Members of International Post Corporation.

• Proactive expansion plans worldwide i.e. they own Brokers Worldwide in USA, BTB Mailflight in UK, Denkhaus in Germany/Benelux, Deutsche Paket Dienst (DPD) in Germany and UK, Sofipost in Italy, Docapost globally etc.

At heart we are a progressive family run mailing services and fulfilment services business, based across three UK sites, with a loyal staff of 200 who will go that extra mile for our clients. However, additionally we are now also part of the world's third largest postal and fulfilment services group with mailing services across the globe (La Poste Group, with turnover of 20 billion euros), which brings significant benefits too.

Our main aim is to achieve these three objectives for you, so that you'll want to develop a long term partnership with us.

Save you money or add value!

• Maximise your postage prices discounts

• Provide efficient mailing services and many fulfilment options (direct mail, lettershop, polywrapping, pick and pack etc)

• Offer cost savings through our print management solution

• Provide a FREE Data Health Check, and marketing list consultancy services to back up our mailing services

• Achieve economies of scale

• Over 40 years experience of print, fulfilment, mailingservices and postal services

• Part of world’s third largest postal and mailing services group so we have excellent buying power and a wide range of services and expertise

• Improve your return on investment form your direct mail, fulfilment, lettershop, print, and postal activities

Save you time!

• You only have one supplier to deal with for print, materials, fulfilment, mailing postage, data, and contact management.

• We provide clients with a dedicated Account Manager, they utilise a Management Information System so can answer your queries quickly, and turn around quotes for print, mail fulfilment, mailing services, order fulfilment, and postal services ASAP. We do not have voicemail, your call will be answered so you will not be wasting time waiting for call backs.

Save you hassle!

• You only have one supplier to deal with for print, materials, fulfilment, polywrapping, mailing services, postage, data, and contact management.

• We provide consistent quality throughout, minimising any issues you’d need to deal with.

• We are part of world’s third largest postal, fulfilment services, and mailing services group so we are a stable business for the long-term.

• We are a large business with multiple sites and room for expansion, you are very unlikely to outgrow us.

• You only have one supplier to pay.

Find out more about why you should choose BTB Mailflight >>

Please do not hesitate to contact us to find out more about us, get quotes, request a brochure, or arrange a meeting.

Sales enquiries: 01234 84 84 15 or info@btbmf.co.uk

Switchboard: 01234 840 222

Fax: 01234 841 041

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