Mail Fulfilment Services | Direct Mail | Polywrapping | Pick and Pack

WELCOME. BTB Mailflight is one of the UK's leading providers of mailing and fulfilment services (polywrapping, direct mail fulfilment, order fulfilment, UK and international mail distribution, and contact management). We were established in 1969 and have achieved several quality standards including the Direct Marketing Association (DMA) and International Mail Distribution Accreditation Scheme accreditations. We aim to develop long term client relationships by providing unrivalled client service and competitive prices.

Although we are still a family run mailing house BTB Mailflight became part of the La Poste Group in 2008, Europe's second largest postal and mailing fulfilment group. So we offer experience, commitment, and that personal touch, blended with the benefits the support of a multi-billion pound international company provides, i.e. huge buying power, sophisticated IT systems, and a worldwide network of mail distribution services. For more information about our mailing and fulfilment services call 01234 8484 15 or info@btbmf.co.uk

What should you look out for when choosing which mailing houses to work with? >>>

Mail Fulfilment and Polywrapping

44,000 sq ft mailing house providing mail fulfilment (direct mail, polywrapping and lettershop), and mail sorting services:

Database management and data processing. (including. data cleansing).

Laser printing: Xerox Nuvera sheet-fed production systems and continuous reel laser printing capabilities.

Inkjet addressing and indicia printing.

Envelope enclosing: DL to C4 sizes

Polywrapping: 5 Sitma polywrapping lines, up to 10 inserts, selective insertion, inkjet addressing, covermounting, tip-ons etc. Magazines, catalogues, brochures...

Tabloid folder, guillotine, trim and folder.

Handwork: polybagging, direct mail production, collating, packaging etc.

Print management and materials procurement services.

UK and International Postal Solutions

Leading UK based international mail consolidator, and part of Europe's second largest postal group.

Mail consolidation

Remail

Direct entry / local look mail

Local look Business Reply Service

Periodical Postal Services (discounts for magazines and journals)

M-Bags (economical delivery of heavier mail, 2KG-11KG)

Packet and parcel deliveries

Royal Mail Services: Mailsort, Presstream, Packetpost, OCR, CBC etc

Alternative UK Postal Services: DSA, Hand Delivery, Courier & Freight

Priority and Standard/Economy services.

Order Fulfilment and Contact Management

63,000 sq ft warehousing and pick and pack operation with contact centre fulfilling orders for products and literature.
Order Fulfilment
Warehousing and stock management.

Pick and pack (products & literature).

UK and International distribution: postal services, courier and freight.

Returns handling.

IT system development (including ecommerce) reporting and analysis.

Contact Centre
Multichannel contact management: telephone, email, web, post, and SMS. Also offer voicemail and IVR services.

Database management and CRM.

Payment processing and lettershop.

For further information or prices please call 01234 8484 15 or email info@btbmf.co.uk

You can also download our brochure PDF or request a hard copy.

Sector Solutions

	Ecommerce \| Web Shops Webshop Integration \| Web Services \| Pick and Pack \| UK & International Distribution \| Returns Handling \| Contact Centre Support		Magazine Publishers Polywrapping & Addressing \| Presstream and International Magazine Mailings \| Subscription Management (CRM, lettershop, direct mail, order processing, pick and pack gift & back issue fulfilment).

	Brochure and Catalogue Mailings and Request Fulfilment Travel Brochures \| Catalogues \| Guides \| Prospectus \| Daily Fulfilment & Direct Mailings (polywrapping and enveloping).		Mail Order Companies Polywrapping & Catalogue Mailings \| Direct Mail Production (postcard & enveloped mailings) \| Catalogue Request Handling \| Product Fulfilment (storage, pick and pack).

	Charity Fulfilment CRM \| Literature Fulfilment (fundraising material and healthcare guides, leaflets, books etc) \| Mail Order Fulfilment \| Banking & Thanking \| Direct Mail \| Magazine Mailings.		Membership Management CRM \| Database Management \| Welcome Pack Fulfilment \| Membership Card Production \| Renewal Mailings \| Payment Processing \| Newsletter mailings.

	Lettershop (Letters and Invoices) Data Management \| Laser Printing \| Folding \| Envelope Enclosing \| UK and International Mail Distribution.		Product Sample Fulfilment Tactical Sampling Campaigns \| Fulfilment of Free Sample Requests \| POS Kit Collation \| Pick and Pack \| UK and International Distribution

	Universities Alumni Magazine and Prospectus Mailings (polywrapping, addressing, UK and international mailing) \| Fulfilment of Prospectus (storage, pick and pack).		Marketing Agencies & Printers We work in partnership with many companies in the trade, typically handling polywrapping, envelope enclosing, pick and pack, and international mailings.

	Are you based outside of the UK? Many international companies use BTB Mailflight as their European fulfilment operation. We provide the full range of direct mail fulfilment, polywrapping, pick and pack services, and UK and international postal services including Royal Mail, alternative UK postage, international remail, direct entry, local look, periodical post, MBags and Courier Services. We can help you import your goods into the UK and clear customs, unload containers, and undertake stock checks.

Why Choose BTB Mailflight?

Experience
BTB Mailflight was established in 1969, so we are one of the UK’s most experienced companies in the fulfilment industry. We specialise in the fulfilment of marketing material, literature, and products for a wide variety of organisations, from large corporates and publishers, through to smaller online businesses and charities.

Click here for case studies and testimonials. We are also more than happy to supply references.

Quality service
We are approved by the Direct Marketing Association, and Mail Consolidators Associations, and are ISO9001:2000 accredited and have achieved several other accreditations. We also have documented Environmental, Security, Data Protection, Implementation and Business Continuity, policies. Click here for more information.

Wide range of services
We have a 63,000 sq ft pick and pack operation with contact centre, a 44,000 sq ft mail fulfilment division, and our own UK and international postal solutions. We can receive responses and orders as data downloads, through website integration, or via email, postal, and telephone contact at our response centre. We provide a comprehensive storage, pick and pack, fulfilment, and distribution solution, and our inhouse software development team develop sophisticated CRM and fulfilment systems with reporting suites.

Our mailing house division provides polywrapping, direct mail fulfilment, handwork, inkjet addressing, laser printing and mail sortation services, as well as data cleansing and print management services. We produce millions of mail pieces per month that are either collected by Royal Mail or by the portfolio of other UK and International postal operators that make up our postal solution.

Offering all of these services under 'one roof' provides many benefits including cost savings, continuity, consistent quality, and it's easier for clients to manage.

Excellent location
We are based in Bedford, approximately 50 miles north of London, with excellent road links as both the A1 and M1 are very nearby.

Value for money and long-term partnerships
Our aim is to provide value for money, we focus on offering a comprehensive range of solutions, unrivalled client service, and a quality service, at competitive prices. Ultimately our aim is to develop long term partnerships with our clients, and so many of our clients have worked with us for several years.

Account Management
We aim to provide unrivalled client service, and you can find out much more here.

Smooth Implementation
We develop documented implementation plans including agreed timescales. We take a partnership approach working closely with you, your agencies, and previous suppliers to ensure that work is implemented smoothly.

Sophisticated IT system development
Our programmers develop integratable modular systems that incorporate data capture and CRM, order processing, stock management, fulfilment processing, reporting suites, and web services. We can develop simple systems, or sophisticated bespoke systems that provide cutting edge capabilities. The development software used is ColdFusion from Adobe which allows us to develop robust, flexible, scalable, and user friendly systems that are supported by one of the world’s software giants. Find out more here.

Family run business and part of the La Poste Group (Europe's second largest postal group).
BTB Mailflight is still run by the founding family, and many people have worked for the company for over ten years. This contributes to the company’s ethics of hard work, and continuous improvement, which matched with La Poste’s backing will ensure we go from strength to strength.

Still need convincing?
Please feel free to contact us with any questions you may have if you cannot find what you need on this website: 01234 840 222 or info@btbmf.co.uk

	Ecommerce \| Web Shops Webshop Integration \| Web Services \| Pick and Pack \| UK & International Distribution \| Returns Handling \| Contact Centre Support		Magazine Publishers Polywrapping & Addressing \| Presstream and International Magazine Mailings \| Subscription Management (CRM, lettershop, direct mail, order processing, pick and pack gift & back issue fulfilment).

	Brochure and Catalogue Mailings and Request Fulfilment Travel Brochures \| Catalogues \| Guides \| Prospectus \| Daily Fulfilment & Direct Mailings (polywrapping and enveloping).		Mail Order Companies Polywrapping & Catalogue Mailings \| Direct Mail Production (postcard & enveloped mailings) \| Catalogue Request Handling \| Product Fulfilment (storage, pick and pack).

	Charity Fulfilment CRM \| Literature Fulfilment (fundraising material and healthcare guides, leaflets, books etc) \| Mail Order Fulfilment \| Banking & Thanking \| Direct Mail \| Magazine Mailings.		Membership Management CRM \| Database Management \| Welcome Pack Fulfilment \| Membership Card Production \| Renewal Mailings \| Payment Processing \| Newsletter mailings.

	Lettershop (Letters and Invoices) Data Management \| Laser Printing \| Folding \| Envelope Enclosing \| UK and International Mail Distribution.		Product Sample Fulfilment Tactical Sampling Campaigns \| Fulfilment of Free Sample Requests \| POS Kit Collation \| Pick and Pack \| UK and International Distribution

	Universities Alumni Magazine and Prospectus Mailings (polywrapping, addressing, UK and international mailing) \| Fulfilment of Prospectus (storage, pick and pack).		Marketing Agencies & Printers We work in partnership with many companies in the trade, typically handling polywrapping, envelope enclosing, pick and pack, and international mailings.

	Are you based outside of the UK? Many international companies use BTB Mailflight as their European fulfilment operation. We provide the full range of direct mail fulfilment, polywrapping, pick and pack services, and UK and international postal services including Royal Mail, alternative UK postage, international remail, direct entry, local look, periodical post, MBags and Courier Services. We can help you import your goods into the UK and clear customs, unload containers, and undertake stock checks.